Frequently Asked Questions
Everything you need to know about shopping with LTD Commodities.
How can I track my home decor order?
Once your order ships, you will receive an email confirmation with a tracking link. You can also view your order status by logging into your account and visiting the 'Order History' section.
What is the return policy for furniture and home goods?
We offer a 30-day satisfaction guarantee. If you are not completely satisfied with your purchase, you may return it for a refund or exchange, provided the item is in its original condition and packaging.
Does LTD Commodities offer international shipping?
Currently, we only ship to addresses within the United States and its territories. We are unable to process international orders at this time.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, American Express, and Discover. We also offer secure checkout options via PayPal.
What should I do if my items arrive damaged?
If your order is damaged during transit, please contact our Customer Service team within 48 hours of delivery. We will arrange for a replacement or a full refund at no additional cost to you.
Can I cancel or modify my order after it has been placed?
Because we aim to process orders as quickly as possible, there is a very limited window to make changes. Please contact our support team immediately if you need to update your shipping address or cancel an item.